Animal Care Worker

Profile

Job Description
Minimum Qualifications
Education and/or Equivalent Experience:
Graduation from an accredited high school or equivalent, plus six (6) months of work experience.
Licenses or Certifications:
None.
Notes to Applicants
Austin Animal Center Main Building
Who Are We?
Austin Animal Center's mission is to enhance the lives of pets and people by preventing animal homelessness, to help lost pets find their way home or find new homes, to provide education and resources to preserve the human-animal bond, and to administer animal-related ordinances to ensure public and animal safety, all while achieving a 95% live outcome rate for sheltered pets.
What is the Job?
The Austin Animal Services Center is seeking someone who will share our commitment to deliver exceptional service and care to our guests daily while making sure their space remains clean and the guests remain happy and active. You'll need to be able to work on the weekends or holidays when most people visit our adoption center. The Animal Care Worker is responsible for feeding, walking, exercising, and bathing animals as needed; bring animals to and from the kennel during check-in and check-out times; clean up after animals both inside the facility and outside, clean animal runs and cages as needed; and maintain the guest buildings as a whole by performing tasks including, but not limited to, sweeping/mopping floors, wiping counters, taking out trash, and checking equipment and supplies.
Regarding Your Application:
Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications.
A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered.
A cover letter and résumé are required but will not substitute for a complete employment application. Incomplete applications will not be considered. Please include contact information from previous employers.
A cover letter is also required. In the cover letter candidates should describe, in concise detail, their interest in this position and highlight any prior experience that is relevant to this position.
If you are selected to interview:
Military/Veterans must provide a copy of their DD214 at the time of initial interview to receive military/veteran interview preference.
If you are selected for hire:
You must provide proof of education which may include your official college transcript, High School diploma, GED or equivalent degree and your professional licenses.
A Criminal Background check ( CBI ) will be conducted.
Additional Information:
Austin Public Health/Animal Service Office worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any APH / ASO worksite - including construction sites, parking lot, or in any personal vehicle located on the premises.
Travel:
If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program,
you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
Please Note this posting may close any time after 7 days.
Pay Range
$15.00 - $16.98
Hours
Open seven days a week, so schedule will include at least one weekend day and holidays. This position will work 40 hours per week.
Job Close Date
03/06/2022
Type of Posting
External
Department
Animal Services
Regular/Temporary
Regular
Grant Funded or Pooled Position
Not Applicable
Category
Technical
Location
Austin Animal Center, 7201 Levander Loop Bldg A 78702
Preferred Qualifications
Experience working in a fast paced, high stress environment with competing priorities.
Experience providing excellent customer service to both internal and external customers and de-escalating conflicts.
Experience in an animal-related field, including animal husbandry, health, and basic care.
Demonstrated ability to communicate effectively and respectfully.
Demonstrated attention to detail.
Ability to travel to more than one work location.
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
1. Cleans, disinfects and maintains shelter areas as assigned.
2. Feeds, waters, bathes, dips and exercises animals. Provides humane sheltering services in compliance with State minimum standards and shelter policies.
3. Safely and humanely handles animals, of unknown health and temperament.
4. Assists in monitoring the medical/behavioral status of animals and performs related health care activities.
5. Contributes to the programs and services that support the shelter's live outcome goal.
6. Loads dead animals onto trucks.
7. Ensures the safety of animals and people in the shelter.
8. Accurately maintains all required records in the shelter's database.
9. Provides information to the public.
10. Assists in unloading trucks, stocking shelter areas and storing materials. Assists in preparation, transport and documentation of specimens for rabies testing.
11. Maintains facility and grounds in a clean, neat and organized manner.
Responsibilities
- Supervision and/or Leadership Exercised:
None.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Adherence to disease management and safety protocols.
Skill in safely handling animals, including those with unknown temperament.
Knowledge of animal services and related programs.
Ability to work with frequent interruptions and changes in priorities.
Knowledge of applicable processes, techniques and principles.
Ability to establish and maintain effective communication and working relationships with city employees and the public
Criminal Background Investigation
This position has been approved for a Criminal Background Investigation.
EEO/ADA
City of Austin is committed to compliance with the American Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please **** or TTY (512) 974-2445.
Information For City Employees: If you are an employee within
the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.
Supplemental Questions
Required fields are indicated with an asterisk (*).
* This position requires graduation from high school or equivalent, plus six (6) months of work experience. Do you meet this requirement? Yes
No
* Describe your work, volunteer, or personal experience with animals.
(Open Ended Question)
* Briefly describe your experience working in a high stress, high volume work environment with changing priorities.
(Open Ended Question)
* Describe your experience in addressing and resolving conflicts effectively.
(Open Ended Question)
* Providing first class customer service is essential for this position, please describe your experience communicating with internal and external customers.
(Open Ended Question)
* Attention to detail is a critical skill for this position. Please describe a situation where attention to detail was important in accomplishing an assigned task.
(Open Ended Question)
* If identified as a top candidate, do you agree to a criminal background check (CBI)? Yes
No
* Do you have the ability to travel to multiple sites as part of the regular job duties? Yes
No
Optional & Required Documents
Required Documents Cover Letter Resume Optional Documents
Job Address
Austin
Texas
United States
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Employer:
City of Austin, TX
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About City of Austin
The City of Austin
This vibrant and dynamic city tops many lists for business, entertainment, and quality of life. One of the country’s most popular, high-profile “green” and culturally rich cities, Austin was recently selected the number one Best Place to Live in the U.S. (
U.S. News & World Report
). In 2016,
Forbes named
 Austin the city most likely to prosper over the next decade on their America’s Cities of the Future list, and the City of Austin ranked in the top ten on the 
Forbes
 list of America’s Best Employers for 2017. 
Austin continues to lead with its vision of being the Most Livable City in the Country, emerging as a player on the international scene with such events as SXSW, Austin City Limits, Formula 1, and being home to companies such as Apple, Samsung, Dell, and Ascension Seton Healthcare. From the home of state government and the University of Texas to the Live Music Capital of the World and its growth as a film center, Austin has gained worldwide attention as a hub for education, business, health, and sustainability. 
The City offers a wide range of events, from music concerts, food festivals, and sports competitions to museum displays, exhibits, and family fun. Austin is also home to a wonderful ballet, world-class museums, one-of-a-kind shopping, and beautiful outdoor spaces. You can just as easily spend your morning paddling the lake as you can strolling through a celebrated history museum. 
Located at the edge of the Texas Hill Country—rolling terrain of limestone bluffs, springs, rivers, and lakes—Austin’s temperate climate is ideal for year-round jogging, cycling, hiking on the City’s many trails, or swimming at Barton Springs or one of the area’s many other swimming holes. 
There are a number of excellent golf courses in the area as well as recreational opportunities for rowing, kayaking, canoeing, camping, rock climbing, disc golf, mountain biking, fishing, and more. Austin truly has something to offer for everyone.
City Government
The City of Austin is a progressive, full-service municipal organization operating under the Council-Manager form of government. Austin has a 10-1 council system with an at-large Mayor and Council Members that represent ten districts. The Mayor and Council Members may serve in their respective seats for four years with a maximum of two consecutive terms. 
The City Council appoints the City Manager who is the chief administrative and executive officer of the City. The City Manager is responsible for guiding and directing day-to-day operations, as well as providing strategic research, recommendations, and management leadership to the City Council on the city budget, programs, policies, and services. The City Manager implements the organization’s administrative responsibilities with a strong team of Assistant City Managers and department executives. Supported by a staff of more than 14,000 and a budget of $4.1 billion, the City Manager and staff deliver a broad range of services to the citizens of Austin. 
The City Council and City Manager of Austin are committed to the mission of delivering the highest quality, cost-effective services. Austin is a beacon of sustainability, social equity, and economic opportunity; where diversity and creativity are celebrated; where community needs and values are recognized; where leadership comes from its community members, and where the necessities of life are affordable and accessible to all.
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